Guidance Note: How to Adopt a Gender-Inclusive Approach to Dispute Resolution

The World Bank Groups Gender Strategy (Fiscal Year (FY) 16-23) calls on the World Bank to enhance women's voice and agency. The United Nations Human Rights Council recommends that grievance mechanisms established by international financial institutions should take specific measures to develop gender-responsive approaches. Peacebuilding studies reveal that women's participation in conflict prevention and resolution can improve outcomes. CAO?s own dispute resolution experience indicates that there can be local resistance to the inclusion of women and gender diverse stakeholders in its dispute resolution processes, requiring CAO to build the capacity of its mediation teams to look for ways to ensure gender inclusive approaches without impacting negatively on CAO?s ability to offer a rights compatible process wherever possible.