Grievance mechanisms provide a way to reduce risk for projects, offer communities an effective avenue for expressing concerns and achieving remedies, and promote a mutually constructive relationship. Local people need a trusted way to voice and resolve concerns linked to a development project, and companies need an effective way to address community concerns. A locally based grievance resolution mechanism provides a promising avenue by offering a reliable structure and set of approaches where local people and the company can find effective solutions together.
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Grievance Mechanisms